Sign into your account or enter your order number and email address.
Orders are shipped on business days only. Business days are Sunday – Thursday, excluding public holidays within United Arab Emirates. It takes 5 to 7 business days for ground delivery within in United Arab Emirates and 10 to 15 business days internationally once the item is shipped.
Please contact our customer care for more details. 00971521182000
If you have existing L’Mane account, please log in and view your order status. Please be sure to check the email folders as the email may have been redirected. Otherwise, contact customer care. 00971521182000
As the processing begins immediately, we cannot cancel or change the order, for further details please contact 00971521182000
Incase of damaged item during shipment, Please immediately contact our customer care 00971521182000.
THIS ILL ADD ONCE I GET DETAILS
Though infrequent, there are instances in which an item can become out of stock while an order clears through our system.
We accept visa, master card and L’Mane gift cards. Cash on delivery on within Dubai.
Simply follow the ‘Forgot your password?’ link on our Sign In page and enter your email address. You’ll then receive an email to reset your password.
Absolutely. We keep your personal data private and confidential and only give it out with your consent or if legally permitted to.
This varies depending on the size, weight and destination of your chosen items, and the cost will appear at the checkout. For those last minute purchases, Express delivery is available to most destinations and Same Day delivery is offered in selective cities.
We accept returns of product purchased online and shipped within United Arab Emirates only. We do not accept returns for items shipped outside of the United Arab Emirates. we are unable to support exchange through our online store.
Only items purchased through lmane.com may be returned to our online warehouse. Items purchased from physical shops or wholesale partners must be returned to the place of purchase.
Sale items cannot be returned.
If I am not happy with my order, do I get a refund and get my money back?
For all prepaid orders within United Arab Emirates, we do offer a refund on credit/debit card and/or PayPal. However, the same is not applicable for cash on delivery orders.
If you paid for your order via a credit/debit card, you can return items to L’MANE and also request ask for a refund to your credit/debit card.
Just log into your L’MANE Account and create a return request within 14 days from the date of receiving your order. Make sure that the products are unused with the original tag(s) still attached.
You can choose whether you want your money refunded as L’MANE Credit or back to your credit/debit card and you’re done!
COD orders will have its refund through L’MANE credit and will be posted on your L’MANE Wallet.
L’Mane ships all over the world
All of our apparel is seasonal, and we provide you with extra buttons or beads in case any go missing( be sure to keep them safely stored). Due to delicate nature of our designs, we are unable to repair damage caused by regular wear and tear.